Here at Freshandflyinc.com we want our customers to be fully satisfied with their purchases. Our online return/exchange policy is as follows: 14 day exchange/return from day of receiving item from online purchases. If you get a size that doesn’t fit notify us and once item is received we will send out a bigger or smaller size respectively. If for some reason we don’t have size requested you can exchange for another item or we will issue you a refund. Returns made by buyer that doesn’t involve size or product issue will be charged a 15% restocking fee. Shipping and handling cost is non-refundable. Thank you for Keeping it Fresh & Fly!!!